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Oops! An unknown error has occurred.
Oh dear, it looks like something unexpected has happened. At this point, it’s fairly difficult to provide you with a solution. We recommend waiting for a little while to see if the machine reboots itself. In the meantime, you can always extract your coffee by pushing the start button and trying again later.
If the issue persists, please try to take screenshots of your app, and contact the NESCAFÉ® Dolce Gusto® hotline on 0800 707 6066. Mention that your machine has error “n1-unknown", and our team will do their best to solve the issue.
